At Harlin Trails, your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Return
Items may be returned within 1–3 days of delivery. To be eligible, products must be unused, in their original condition, and include all packaging and tags.

2. How to Initiate a Return
To start a return, please contact us at [email protected] within 1–3 days of receiving your order. Include your order number, the item you wish to return, and the reason for the return.

3. Pickup and Inspection
Once your return request is approved, our team will arrange a pickup. Returned items will be inspected to ensure they meet our return conditions.

4. Refunds
If the item passes inspection, a refund will be processed through the original method of transaction (cash), at the time of item pickup or via coordination with you through our support team.

5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 1–3 days of delivery. Include photos of the item and packaging so we can resolve the issue promptly.

6. Non-Returnable Items
Used items, items without original packaging, or items returned after 3 days of delivery are not eligible for return or refund.

7. Contact Us
For any questions or to begin a return, please reach out to us at [email protected]